DELIVERY

  • The estimated delivery date given by the sales department is an estimate. This date may change depending on the puppy's growth. It should be noted when buying a puppy from us - the time from ordering to receipt of the puppy is about 2-3 weeks.
  • If you order a PET TAXI, the time from order to receipt is from 12 hours, depending on the complexity of the journey.
  • In the process of organizing flights, unforeseen circumstances may arise, for example, seats for the specified dates may either be filled or not accepted by the airline.
  • Even if we book tickets for a specified date, it is not guaranteed until we receive information from the booking agency.
  • Safety is our top priority. Over the years and being a reputable online pet store, all of our puppies have been delivered safely. We have the right to reschedule a delivery date if the delivery of a puppy on a particular day jeopardizes the health of the puppy.